Customising jsp pages in iSupport

[glingerk]

Hi Friends,
I need to do a lot of customisations(UI related and Business logic changes) in iSupport application.
For which I'll need to make changes in the concerned jsp files.

Can someone please guide me with the process I should follow for the same.

Like, How to identify the jsp file corresposing to a particular page in iSupport etc

Any Info, document or whitepaper which explains this would be of great help.

Thanx and Regards
Gopi

[arunmax21]

hi

i have worked on customizing isupport in 11i.
u can make use of view source and identify the jsp pages.
However u might need to make changes to some class files as well during this.

u can contact me via mail @ arunmax21@gmail.com for any more info.

Thanks
Arun

[Tapash Ray]

within 11i, iSupport takes different approaches towards customization based on if it is 11.5.9 or 11.5.10, please be careful of that.