You will learn best practices for using and administering both ServiceNow Operational Reporting (real-time) as well as the trending and forecasting capabilities of the ServiceNow Performance Analytics application.
Course Contents
Day 1
Operational Reporting
Leverage reporting visibility and available report types
Use multi-level filters, filter operators and sort order to refine reports
View, create, edit and schedule reports
Work with reporting roles Use Related Tables (Dot-Walking and Database Views)
Employ Reporting Performance and Best Practices
Apps2Fusion Articles 