AI Agent in Oracle 26A
AI Agent in Oracle 26A is designed to provide an intelligent environment that enables organisations to create and validate with less manual power and effort. The agent is to improve efficiency and support faster decision-making. As the AI Agent is fully integrated with Oracle Fusion Cloud, it provides secure access to the system.
AI Agent is to design environments to create, configure, validate, and deploy AI Agents to meet the organisation’s needs and to reduce the time consumption. As it is fully integrated with Oracle Fusion Cloud, it will provide security and access to the tools and API of Fusion Applications.
An AI Assistant commonly uses advanced LLM, so it can support natural language conversations. It improves self-service for employees and data accuracy. An AI Assistant is needed to transform the traditional manual into a smart, conversational tone. Making it conversational will make it simpler to understand and easier to use.
Why AI Agent in Oracle 26A?
AI Agent is mainly focused on self-service by providing instant responses and reducing navigation through multiple UI’s; it provides the direct link to access the required page. Retrieval Augmented Generation (RAG) will retrieve the required data as per the prompt.
The manual process makes the configuration a bit late by navigating through the different UIs; the different users will struggle to get the relevant information and track approvals due to complex navigation. Just to make the analysis for the team or for the organisation, HR needs to fetch the data and filter it manually. This can be done by an AI Agent more simply, with just a conversation.
Oracle offers a wide range of AI Assistants. In this blog, we have focused on a few important assistants that significantly simplify the day-to-day activities of HR teams and Line Managers.
Document Records with AI Assistant
The AI assistant for Document Records is designed to retrieve the Document records accurately based on the type of document. By using the Large Language Model (LLM) technology, it understands different languages and outlines each document type and suggests the relevant action plans. It helps the following users to categorise the records perfectly and shows the document accurately as per our search. It helps us to create the Document based on the Document Type we need just by analysing a single conversation.
It simplifies the process of creating, organising, and reacquiring their documents. It uses a Retrieval Augmented Generation (RAG) tool to fetch the relevant records.
Key benefit
- By using a single query, it will provide the answer with direct links to the document.
- Based on the user intent, it will retrieve the correct type of record
- Suggests document categories, types, and required fields while creating the records.
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Working Hours change with AI (Change Working Hours Advisor Agent)
This AI assistant will help the manager and HR update the employee’s working hours through efficient interaction with them. To change the working hours, we need to check the data from different UIs, but using the AI Assistant, we can easily fetch and calculate the data like current, standard working hours and FTEs for the specific employee in a single conversation to ensure accuracy.
By giving the new changing hours in the AI Agent, it will check the requirements of ours with the company policy to validate our needs. After validation, it will check which rules are met and which are not met. This will help the managers and HR make a wise decision about the change in working hours.
To make the updates, it will read the complete UI and offer a fast way. And it will prevent another change in working hours, as the current one is in progress, to avoid duplicate requests and improve the accuracy of transactions.
Key Benefit
- Extraction of current working hours, standard working hours
- FTE can be auto calculated
- Validation of working hours change with the rules met and not met
- Avoid placing duplicate requests
- Validates the new change according to the Business unit
Team Composition with AI (Employment Team Analyst)
This Agent will help managers and HR to understand the Structure of their team, which will reduce the time spent navigating to the different UI’s. As it is conversational, by using a single query, it will fetch data like relationship type and build the report as per our needs.
It will collect both direct and indirect reports of the employees, it will automatically count the reports, and the data will be provided in an understandable format, which will help us to understand the reporting relationships better. As per the prompt, it can count only the direct reports too. The Agent also helps to break down the team by job, department, position, and country.
As the agent focuses on a single employee, it helps the user to analyse the team by reviewing their data. As it focuses on single employees, the accuracy of the data will be high. And it will provide read-only so we can view it, and we can’t change the assignment information.
Key Benefit
- The Agent summarises the structure of the team and organisation
- Reduces the manual analysis of the team and improves the clarity of information.
- It helps to differentiate the team members by specification, like department, etc.
AI – Generated comments for approval (Redwood)
For the approval, we have a comment to type. In this AI, it will generate the comments as per the type of approval and refine them. Giving the appropriate comments will reduce the time of the users, as they need to type and rephrase the comments.
AI will generate the contents based on the parameters of the approval to ensure the accuracy of the comments. This was optional; if the user wants to type the comments, they can. We need to mark the checkbox with the approval rules to enable the AI comments.
Journey Assistant
An agent that is going to help with the Journey and journey-related tasks by using the advanced LLM’s, it helps us to query in the national language and respond with clarity according to the organisation policy, which provides faster access to the information. This AI Agent supports viewing and retrieving the journey details that we can’t update using the AI. As the AI Agent works on Role-Based Data security, it ensures the users see the data according to the access and the rules, and customisation can be done using the Visual Builder Studio.
Key Benefit
- Helps to summarise the open, closed or overdue tasks for a particular employee or journey.
- Quick summaries of the journey and task across the team members or employees.
- Improved efficiency for managers and HR teams monitoring the journey process.
- Minimises training efforts for new users.
Person Legislative Information Assistant
These agents help us manage their own marital status through conversation. It can view their current marital status, view their future marital status, or update the marital status for the current or future effective date. As the marital status in different countries will be different, we can select the status according to the legislation.
Personal Information Assistant
This assistant helps us to view their personal information, which includes the Name, Religion, Ethnicity, National Identity, Email, Passport, etc. The conversation for view or edit can be done using the direct navigation link, where the employee or Line manager can view or edit the personal information.
This version will support the Line manager and HR specialist who can view, verify, and update the personal information for any employee.
Key Benefits
- Improves employee self-service experience by reducing the navigation to multiple UI pages.
- Reduces HR support by allowing employees to manage their personal support.
- Provide an intuitive way to keep employee records updated.
Retrieve Representative Contacts with AI Assistance
Through the simple query, we can easily retrieve the information about the employee assigned business representatives. It is mainly designed to help users easily identify and contact the right representatives.
It helps users to view their assigned representatives and to contact them according to their needs, like Payroll or Pay slip, easily with the prompts.
Key Benefit
- Quick access to representative Information. Retrieves data based on assigned responsibilities.
- Improves efficiency by reducing manual searching and filtering.
- Ensure users get their relevant contacts based on the prompts.
Most AI Agents need to configure or enable the Security Console for External Application Integration to Yes and need to have the appropriate role. The table below provides you with the profile option name to be enabled for a particular AI Agent.
| AI Agent Name | Profile Option Name |
| Document Records Management Assistant | ORA_ASE_SAS_INTEGRATION_ENABLED |
| Change Working Hours Advisor Agent | ORA_ASE_SAS_INTEGRATION_ENABLED |
| Employment Team Analyst Agent | ORA_ASE_SAS_INTEGRATION_ENABLED |
| AI-Generated approval Comment | HCM_AI_COMMENT_ASSIST_ENABLED |
| Journeys Assistant | ORA_ASE_SAS_INTEGRATION_ENABLED |
| Person Legislative Information Assistant | ORA_ASE_SAS_INTEGRATION_ENABLED |
| Personal Information Assistant | ORA_ASE_SAS_INTEGRATION_ENABLED |
| Representative Agent | ORA_ASE_SAS_INTEGRATION_ENABLED |
