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Hi, Is it possible to have 'Account' (business level) level strategy for some customers and 'Site'(business level) level strategy for remaining customers in Oracle cloud
Hi Anil,
The strategy definition is at the Business Unit level and you can have the strategies defined at customers, Accounts & sites. The Collections Delinquency Management process identifies the delinquency and pre-delinquency statuses for your customers, customer transactions, accounts, and sites accordingly based on the business level and pre-delinquency options.
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