Oracle Billing and Revenue Collection Training (22A)
Oracle Billing and Revenue Collection
This course is designed to help teams or individuals develop a broader understanding of the capabilities of Oracle Billing and Revenue Collection and its various components. Get insight on flexible billing models, comprehensive billing operations, partner revenue settlement and more. . .
Overview of OTC
- What is OTC cycle
- Departments involved in OTC process
- Common terminologies used in OTC and Billing and revenue management
- Sales team overview – functions of sales team, importance of sales in OTC process
- Credit Management – Functions of credit team, how credit analysis is done, how billing terms are determined, payments terms and billing schedules
- Masterdata Management – Functions, customer creation in Oracle system, maintenance of customer data
- Order management – Functions, processes, revenue management
- Billing – Functions, how billing is created, how invoices are sent to customers
- Collections – functions of collections team, collections strategies, cash flow, cash management and issue resolution
- Cash application – functions, how cash is applied, how unapplied and unidentified cash is processed
- Interlinkages between different teams in OTC process
Oracle Billing and Revenue Management
- Introduction to BRM process
- BRM systems overview – how an account is created and how BRM manages data
Overview of Billing in OBRM
- Billing
- Accounting and billing cycles
- Accounting cycles
- Auto billing
- Deferred billing
- Multiple billings
- Credit memos
- Credit memo/ credit memo rebill
AR Balance Management
- What is Balance
- Accounts Receivables Management
- Revenue Management features
- Adjustments
- Disputes
- Refunds
- Write offs
Payments Management
- Payment processing
- Payment methods
- Payment processes
- Managing Payments
Customer Management
- Creating customer accounts
- Activating customers, dealing with inactive customers and closing inactive accounts
- Discounts offered to customers
Revenue Management
- Revenue management process flow
- How and When revenue is recognized
- Revenue clawbacks
- General ledgers
- Tax and how tax is determined
- Revenue accruing
- Revenue recognition
- Reports
Collections and Advance Collection Techniques
- Portfolio management
- Identifying delinquent customers
- Identify overdue accounts
- Automatic collection strategies
- Manual Collection strategies
- Credit hold and customer hold
- Write offs and Legal