Oracle Billing and Revenue Collection Training

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Oracle Billing and Revenue Collection
This course is designed to help teams or individuals develop a broader understanding of the capabilities of Oracle Billing and Revenue Collection and its various components. Get insight on flexible billing models, comprehensive billing operations, partner revenue settlement and more. . .

Overview of OTC

  • What is OTC cycle
  • Departments involved in OTC process
  • Common terminologies used in OTC and Billing and revenue management
  • Sales team overview – functions of sales team, importance of sales in OTC process
  • Credit Management – Functions of credit team, how credit analysis is done, how billing terms are determined, payments terms and billing schedules
  • Masterdata Management – Functions, customer creation in Oracle system, maintenance of customer data
  • Order management – Functions, processes, revenue management
  • Billing – Functions, how billing is created, how invoices are sent to customers
  • Collections – functions of collections team, collections strategies, cash flow, cash management and issue resolution
  • Cash application – functions, how cash is applied, how unapplied and unidentified cash is processed
  • Interlinkages between different teams in OTC process

Oracle Billing and Revenue Management

  • Introduction to BRM process
  • BRM systems overview – how an account is created and how BRM manages data

Overview of Billing in OBRM

  • Billing
  • Accounting and billing cycles
  • Accounting cycles
  • Auto billing
  • Deferred billing
  • Multiple billings
  • Credit memos
  • Credit memo/ credit memo rebill

AR Balance Management

  • What is Balance
  • Accounts Receivables Management
  • Revenue Management features
  • Adjustments
  • Disputes
  • Refunds
  • Write offs

Payments Management

  • Payment processing
  • Payment methods
  • Payment processes
  • Managing Payments

Customer Management

  • Creating customer accounts
  • Activating customers, dealing with inactive customers and closing inactive accounts
  • Discounts offered to customers

Revenue Management

  • Revenue management process flow
  • How and When revenue is recognized
  • Revenue clawbacks
  • General ledgers
  • Tax and how tax is determined
  • Revenue accruing
  • Revenue recognition
  • Reports

Collections and Advance Collection Techniques

  • Portfolio management
  • Identifying delinquent customers
  • Identify overdue accounts
  • Automatic collection strategies
  • Manual Collection strategies
  • Credit hold and customer hold
  • Write offs and Legal