Oracle Sales Cloud Training (22D)

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The Oracle Sales Cloud Training prepares you to gain expertise in OSC. Modules in this training include overview of OSC, Initial Setup Task, Sales Management. In addition, you will also learn about Sales performance Management, Sales tools and Oracle Engagement Cloud. You will also find training material that will help you gain knowledge on the Oracle Sales Cloud.

In This Module We Will Learn :

Course Introduction and Agenda

  • Course Agenda
  • Oracle Cloud Leadership
  • Oracle Sales Cloud Industry Solutions
  • Resources

Getting Started with Oracle Cloud

  • Subscription process overview
  • Activating a service
  • Managing and monitoring services

Initial Setup Tasks

  • Verify Provisioned Settings
  • Set up Accounting Calendars
  • Set up Currencies
  • Set up Geographies

User and Product Setup 

  • Role-based Access Control
  • Role Types
  • Creating Users
  • Creating Products, Groups, and Items

Sales Management

  • Account Management
  • Contact Management
  • Lead Management
  • Opportunity Management

Sales Performance Management

  • Territory Management
  • Sales Quota and Forecast Management
  • Incentive Compensation Management

Sales Tools 

  • Mobile Sales Management
  • Oracle Sales Cloud on Microsoft Outlook
  • Sales Lightbox
  • Oracle Social Network

Oracle Engagement Cloud

  • Service Queues
  • Knowledge for Service Requests
  • Service-related Product Catalogues
  • Analytics for Engagement Cloud
  • Service Requests for Partner Relationship Management