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This course is appropriate for all members of the implementation team and is intended to give students a broad understanding of Oracle Communications Billing and Revenue Management and its capabilities. Students will be exposed to a high-level view of the systems real-time and high-performance batch architecture. The BRM Functional Overview class will also introduce students to the Revenue Management Lifecycle as students create test accounts and perform basic maintenance tasks using the client tools in support of the lifecycle. By completing this course, students will learn the tools and procedures used to accomplish tasks such as creating and managing customer accounts, billing customer accounts, managing accounts receivables, managing payments, creating and manage pricing objects, and managing the revenue associated with customer accounts. Students will accomplish this through demonstrations and hands-on labs .



By the end of this training you will Learn To:

  • Manage Customer Accounts
  • Bill Customer Accounts
  • Manage Payments
  • Create Pricing Object
  • Manage Revenue
  • Create customer account


Course Contents

Day 1

BRM Overview

Introduce BRM's Revenue Management Solution
Highlight key BRM component and features


BRM Architecture Overview

Describe the BRM 4-Tier architecture
Describe BRM rating engines


Exploring BRM Components

Intorduce BRM applications and their functions
Explain the purpose of Service Integration Managers
Show architecture of several key service Integration Managers


Subscriber Management

Identify ways of registering a customer
Describe types of account groups
Use Customer Center to create an account


Introduction to Pricing and Rating

Identify BRM Pricing Model components
Introduce BRM pricing terminology
Explore a basic price plan using Pricing Center

Day 2

Managing Account Balances

Setting up multiple balances
Balance Groups and Billing
Topping-Up Account Balances

BRM Billing

Lising Accounting and Billng cycle activities
Define the different types of items
List and explained the Billing scrips
Explain delayed billing
Explain the purpose and function of trial billing


Payments and Revenue Management

Explain payment methods and accounting types

View and change A/R data using the Customer Center
Allocate Payments using Payment Tool
Describe how BRM supports GL accounts


Revenue Assurance

Understanding features of BRM Revenue Assurance solution
Suspense Management
Revenue Assurance Manager

Scenario Walkthrough

Analyze sample price plans
Describe BRM Process Flow



Training Hours

Start Date: 22nd July 2017

Schedule: 22 & 23 July 2017

Timing: 12:00 NOON GMT | 08:00AM EST | 5:00AM PST | 7:00AM CST | 6:00AM MST | 5:30PM IST  | 01:00PM GMT+1


  • System Analysts
  • Business Analysts
  • Project Manager
  • Developer
  • Technical Consultant
  • Functional Implementer

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