This course is appropriate for all members of the implementation team and is intended to give students a broad understanding of Oracle Communications Billing and Revenue Management and its capabilities. Students will be exposed to a high-level view of the systems real-time and high-performance batch architecture. The BRM Functional Overview class will also introduce students to the Revenue Management Lifecycle as students create test accounts and perform basic maintenance tasks using the client tools in support of the lifecycle. By completing this course, students will learn the tools and procedures used to accomplish tasks such as creating and managing customer accounts, billing customer accounts, managing accounts receivables, managing payments, creating and manage pricing objects, and managing the revenue associated with customer accounts. Students will accomplish this through demonstrations and hands-on labs .
Course Contents
Day 1
BRM Overview
Introduce BRM's Revenue Management Solution
Highlight key BRM component and features
BRM Architecture Overview
Describe the BRM 4-Tier architecture
Describe BRM rating engines
Exploring BRM Components
Intorduce BRM applications and their functions
Explain the purpose of Service Integration Managers
Show architecture of several key service Integration Managers
Subscriber Management
Identify ways of registering a customer
Describe types of account groups
Use Customer Center to create an account
Introduction to Pricing and Rating
Identify BRM Pricing Model components
Introduce BRM pricing terminology
Explore a basic price plan using Pricing Center
Day 2
Managing Account Balances
Setting up multiple balances
Balance Groups and Billing
Topping-Up Account Balances
BRM Billing
Lising Accounting and Billng cycle activities
Define the different types of items
List and explained the Billing scrips
Explain delayed billing
Explain the purpose and function of trial billing
Payments and Revenue Management
Explain payment methods and accounting types
View and change A/R data using the Customer Center
Allocate Payments using Payment Tool
Describe how BRM supports GL accounts
Revenue Assurance
Understanding features of BRM Revenue Assurance solution
Suspense Management
Rerating
Revenue Assurance Manager
Scenario Walkthrough
Analyze sample price plans
Describe BRM Process Flow
Day 3
Receivables Invoices Overview
Describe the key features of processing transactions
Explain how to input invoices manually
Discuss the key concepts of the auto invoice process
Configuring Customer Receipts and Payments for Funds Capture
Understand Customer Receipt
Describe fund capture payment methods
Manage funds capture process profiles
Explain Internal Payees and routing rules
Define System Security Options
Configuring Oracle Fusion Advanced Collections
Setup and maintain collections
Define aging, collectors and dunning
Define Collections Preferences
Manage strategy tasks and strategies
Manage scoring data points and formula
Configure notes
Describe the advance collection matrix
Reporting for Receviables and Advanced Collections
Understand and run reports for Receivables
Run Advanced Collections reports
Training Hours
Start Date: 22nd Sep 2018Schedule: 22, 23 & 29th Sep 2018
Timing: 12:00 NOON GMT | 08:00AM EST | 5:00AM PST | 7:00AM CST | 6:00AM MST | 5:30PM IST | 01:00PM GMT+1
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