In this training you'll learn the basic administrative functions of Oracle Cloud Service, a powerful tool designed to help drive those positive customer interactions. It helps in delivering superior experiences throughout the customer lifecycle is critical for driving a sustainable competitive advantage, customer loyalty, and revenue.
Preview
By the end of this training you will Learn To:
- Customize menus and fields to meet your unique business needs.
- Use analytics to reveal trends and opportunities and keep your stakeholders informed.
- Customize outgoing system-generated messaging.
- Create dynamic custom workspaces for any role to help staff work more efficiently.
- Create business rules that increase efficiency across your organization.
- Rapidly build and extend applications that support unique business processes.