Oracle Customer Portal Cloud Service Customization for Developers course focuses on Customer Portal, the website site that customers access for self-support. You'll begin by learning basic customizations that don't require programming skills, but can be accomplished through configuration settings and simple editing of text files.
Preview
By the end of this training you will Learn To:
- Change the template and/or the theme applied to a page
- Use the CI Admin page to stage and deploy page customizations
- Change page and/or template content with widgets, message bases, and conditions
- Use sprites
- Customizing existing widgets
- Place syndicated widgets on pages served from non-Oracle servers
- Make widgets react to events
- Write custom controllers
- Create new widgets
- Customize Customer Portal with configuration settings
- Access data from the RightNow knowledge base from widgets
Course Contents
Day 1
Tools
The Agent Desktop
WebDAV
Basic Customizations
Templates, Pages, Themes
Deployment
Internationalization
Tags, conditions. variables, sprites, widgets, assets
Accessibility
Day 2
Widgets and Scripting
Customizing a site
MVC pattern
Custom widgets
Client-side scripting
Event handling
Controllers
Syndicated widgets