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Hi, Can anyone explain what is the hierarchy in which a customer Email will be selected when printing the Receivables invoices in the Email mode.
Thanks, Pavithra
Hi Pavithra,
Please find the navigation below to the query for selecting customer email id from hierarchy while printing the receivables in email mode:
Navigation :
Select Home – Go to Receivables – Select Billing – Open task pane – Select manage customers – search the customer (for which email needs to be updated) – select the customer – Go to Account site – select the communication tab – add contact details i.e. phone and email id
The above email id will receive the invoice when the task is triggered to sent the invoices over email to customer
Note: Ensure that responsibility for Bill to and/or statement is assigned to this contact