Modern order-to-cash business flows must operate in a multi-faceted, dynamic environment. These business flows must support:

Multiple sources of order capture
Multiple methods of order fulfillment
Consistency of process governance and order promising
Streamlined customer experience
Seamless integration with billing and finance
To facilitate these business flows, Oracle provides a multichannel order management capability with a central order hub at its core. This hub includes capabilities for order capture and fulfillment orchestration, pricing, product configuration, inventory management, and order promising.

Order to Cash Cycle in Oracle Fusion SCM Cloud:

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