Order Management Cloud is a Supply Chain Management application that improves order fulfilment for your business processes. It includes predefined integration, centrally managed orchestration policies, global availability, and fulfilment monitoring that can help increase customer satisfaction and order profitability.
You can use Order Management to capture customer demand and fulfil sales orders in the following ways:
Capture customer demand. Capture demand from various channels, such as web, mobile, call centre, direct sales, and partners. Provide the functionality that your users can use during order capture, such as pricing items, determining availability, getting the order status, and so on.
Orchestrate and monitor fulfilment across channels. Coordinate with other Oracle Supply Chain Management Cloud applications during fulfilment , such as Purchasing, Manufacturing, Inventory Management, and other solutions.
Use web services. Integrate Order Management with various systems that reside outside of the Order Management solution. For details, see the Integrating Order Management chapter in the guide titled Oracle SCM Cloud, Implementing Order Management.
Order Management In Fusion SCM Cloud:
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